What if I forgot my email and password for Epic Games?
Go to the Epic Games log-in screen. Click Forgot Your Password?. In the pop-up window, enter the email address associated with your account in the Email Address field, and then click Send Email. This sends a message to your email address with a link to reset your password.
This error message appears for one of the following reasons: The email you used to register your Epic Games account contained a sub-address. Note: A sub-address uses “+” or “.” characters to create more than one account on the same email address (i.e. john+123@gmail.com or j.ohn@gmail.com).
You should be sent to the Epic website. If you're on PC, you can always just head there yourself. Now, select My Account in the top right of the screen, and scroll down within Personal Info to see your Contact and Address Information. Your email address will be there.
- Go to the Account portal and look at the email in the ACCOUNT INFO section. ...
- If you remember your account password, you can reset your password in the PASSWORD & SECURITY section of the account portal.
How could this happen? If your account was reset unexpectedly to Level 1, and you're missing purchases and progress, your console account was likely unlinked from your Epic Games account.
When you log in, the GENERAL INFO page displays. Scroll to the DELETE ACCOUNT section and click the REQUEST ACCOUNT DELETE button. An “Enter Security Code” pop-up window displays. Enter the security code sent to the email address associated with your Epic Games account.
Once again, Epic Games does not delete Fortnite accounts due to inactivity. Players can get in touch with the support team for further assistance on this matter.
No incidents reported. Completed - The scheduled maintenance has been completed.
An invalid email occurs when you attempt to send email to an address that is formatted in a manner that does not meet internet email format standards or the email does not exist at the recipient's mail server.
An email can become invalid if the user changes their email, leaving the previous email without a user. Inactivity or lack of engagement is the main reason why emails turn invalid. A person may switch inbox providers, or create a new email address within the same provider, leaving the previous email dormant.
Is my Epic ID my username?
Your Epic Account ID is a unique identifier assigned to your Epic Games account during account creation. Unlike your account display name, Epic Account IDs cannot be changed and are not displayed to other users.
There is no way to merge two Epic Games accounts.
Player Support is unable to assist with requests for merging accounts. If you want to connect an Xbox, PlayStation, or Switch account to your Epic Games account, go to your Accounts Connections page to do so.

You need an Epic account to sign in to and play Fortnite on any platform. There are a variety of ways to create or link Epic accounts to various gaming platforms and services.
If you're banned from Fortnite, you'll see this message: “You were removed from the match due to internet lag, your IP or machine, VPN usage, or for cheating.
Click on the silhouette icon to open the Account And Privacy settings page. Click Return or Cancel Purchase under Account. This will bring up a list of all of the eligible purchases you bought in-game within the past 30 days. Find and select the item you want to return and select it on the list.
- Launch Fortnite on your console.
- Click on Link an account.
- Enter the code on this site using your smartphone or computer.
- Click on Continue.
- Sign-in to your Epic Games account.
- A confirmation message will appear and you'll be able to play on your console.
Epic Games will delete unverified Fortnite accounts
The deletion warning states that if players don't verify their accounts, they will be permanently deleted. Players are given 30 days to verify their accounts, which is more than enough time.
Despite knowing about the bans, gamers continue to take risks and abuse XP glitches in Fortnite Chapter 3. Unfortunately, this could have severe consequences. They could also get permanently banned and lose their account with any skins in it.
You may only access the Services through your own account. Users do not own their accounts, and gifting or otherwise transferring of accounts or access keys is prohibited.
The month of August has seen the banning of many Fortnite accounts. Though the situation seems bewildering on the surface, it is a serious and complex matter, as the banning of so many accounts pertains to legal issues.
Can you still sell your Fortnite account?
The process of selling your Fortnite account has never been easier. We have improved and simplified our user interface to provide you with the best Fortnite account selling system. Simply fill in the account and the seller information form to provide us basic information about your account.
Forgotten accounts don't simply disappear — they remain online. The scary part is that they could be sitting dormant in unsecured databases, which is quite literally an open invitation for hackers. Our recent investigations confirm that more than 10 billion credentials are available in exposed online databases.
Check the Epic Games Server Status page to make sure all systems are operational. If the issue you're experiencing is related to an outage or system-wide issue, you won't be able to connect to Fortnite until the outage or issue is resolved.
Before an update, Fortnite usually goes offline early in the morning. This takes the game offline for an hour or two. That's most updates.
A valid email address consists of an email prefix and an email domain, both in acceptable formats. The prefix appears to the left of the @ symbol. The domain appears to the right of the @ symbol. For example, in the address example@mail.com, "example" is the email prefix, and "mail.com" is the email domain.
- Numbers 0-9.
- Uppercase letters A-Z.
- Lowercase letters a-z.
- Plus sign +
- Hyphen -
- Underscore _
- Tilde ~
You may be entering the password incorrectly. Double check the characters before submitting the password. Also, make sure that there are no spaces in between the characters of the password or before and after the entire password.
Click your picture or avatar near Gmail's top right corner. View your primary Gmail email address listed under your name. If you have connected Gmail accounts, the current account is listed on top. Your primary Gmail address also appears in the browser's title or tab bar on the desktop.
If you received the error message “Invalid account,” the username, password or server you entered is incorrect.
The account you entered was not valid for electronic/ACH transactions. (This often happens if you try to add a savings account) The account's transaction limit has been exceeded, or the funds are on hold.
What email do I use to email Epic Games?
Conversation. Please send an email to help@epicgames.com so they may assist you.
- Log in to your account page. You'll see a yellow notification at the top of the screen if your email is unverified.
- Click click here to resend in the yellow notification. ...
- Open the verification email in your inbox, and click VERIFY YOUR EMAIL.